Category: Business

Amazon’s Deceptive “Prime Day” Deals

By , August 25, 2015

&$*%*&@ ‪#‎Amazon‬ ‪#‎PrimeDay‬

(Aug 26 & Sept. 7 updates below)

Back on Prime Day, the only worthwhile deal I found was a promised $40 promotional credit if I paid $9.99 per month for a one-year subscription for Adobe Creative Cloud Photography plan (Photoshop CC + Lightroom).

Today, I learned that they’ve decided to change the terms of the deal, so I won’t be able to use the credit. Read more »

CRM Terminology: Words That Don’t Mean What You Think

By , August 20, 2015

I’ve spent the past week exploring options for a Sales “Customer Relationship Management” (CRM) system for our company.

Welcome to a world where words don’t mean what you expect.  A “Lead” isn’t really a lead, an “Account” isn’t really an account, and so on.

And different CRM systems use slightly different definitions for certain words, and each introduces slightly different terms to refer to something that’s mostly-but-not-quite the same. Read more »

IPv6: Roomier, Cheaper, & Faster

By , July 27, 2015

This month, the American Registry for Internet Numbers (ARIN) announced that there are no more “large” IPv4 address blocks available to assign to North American organizations that need them.  Today, ARIN has available fewer than 275 of the smallest block size (a /24, or 256 IPv4 addresses).

It’s time for stragglers to adopt IPv6, which provides a virtually infinite number of IP addresses. Read more »

Lead Registration, Agents vs. Direct, and “Ink Wins” (Channel Partner Program)

By , July 8, 2015

“I work with all of the carriers, and [none of them] will not let us sell an account just because the direct team has ‘registered’ it. They run on an ‘ink wins’ policy Read more »

Bandwidth Prices Drop 90% Every 5 Years?

By , June 24, 2015

Wow!  Here’s an interesting chart from, showing the decline in internet transit (bandwidth) prices over the past two decades. Read more »

EOQ: End of Quarter Specials

By , June 24, 2015

I’m always intrigued to hear about remarkable special pricing offered by some vendors’ sales teams in order to report new business for the current quarter or the current fiscal year.

Read more »

Lead Registration and CPQ (Configure-Price-Quote) Software

By , December 3, 2014

I just read a great article which provided a very accurate and consise summary of issues to consider when planning a CPQ (Configure-Price-Quote) solution. The article was written by Mark Bishop and shared by Shane Lay, both from CloudSense. Read more »

Updating My Social Networking Profiles

By , July 26, 2014

I’ve spent an alarming number of hours over the past two weeks, updating my social media profiles (on Twitter, Facebook, and LinkedIn).

I’ve been doing two things: first, I’ve finally been updating my profile information to reflect more information about my employment at Hurricane Electric (and “reducing” information about my earlier consulting work). Second, I’ve been adding many new Likes, Follows, and Connections while also “unliking” companies on Facebook and LinkedIn, and “unfollowing” accounts on Twitter). Read more »

Mobile App Permissions

By , July 8, 2014

The company I work for recently released a free “Network Tools” mobile app for Android and iOS phones and tablets, and I was surprised at early reviews mentioning that we didn’t ask for unnecessary or intrusive permissions (one even praised us for “not spying”).

This confused me, until I examined many competing apps. (Disclaimer: this is my personal observation, not on behalf of my employer.) Read more »

The Filter Bubble

By , May 24, 2014

My low expectations for Eli Pariser’s The Filter Bubble: What the Internet Is Hiding From You (2011) were met and exceeded.  Although the discussion was somewhat repetitive, it was generally entertaining and engaging.

The author clearly explains the danger posed by the combination of our desire for personalization, plus advertisers’ desire for precision targeting.

 “You live in an equilibrium between your own desires and what the market will bear.” (p.215)

That danger is the risk that we will lose “serendipity,” Read more »

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