Category: Business

CRM Terminology: Words That Don’t Mean What You Think

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By , August 20, 2015

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IPv6: Roomier, Cheaper, & Faster

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By , July 27, 2015

This month, the American Registry for Internet Numbers (ARIN) announced that there are no more “large” IPv4 address blocks available to assign to North American organizations that need them.  Today, ARIN has available fewer than 275 of the smallest block size (a /24, or 256 IPv4 addresses).https://www.arin.net/resources/request/ipv4_countdown.html

It’s time for stragglers to adopt IPv6, which provides a virtually infinite number of IP addresses. Read more »

Lead Registration, Agents vs. Direct, and “Ink Wins” (Channel Partner Program)

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By , July 8, 2015

“I work with all of the carriers, and [none of them] will not let us sell an account just because the direct team has ‘registered’ it. They run on an ‘ink wins’ policy Read more »

Bandwidth Prices Drop 90% Every 5 Years?

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By , June 24, 2015

Wow!  Here’s an interesting chart from drpeering.net, showing the decline in internet transit (bandwidth) prices over the past two decades. Read more »

EOQ: End of Quarter Specials

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By , June 24, 2015

I’m always intrigued to hear about remarkable special pricing offered by some vendors’ sales teams in order to report new business for the current quarter or the current fiscal year.

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Lead Registration and CPQ (Configure-Price-Quote) Software

By , December 3, 2014

I just read a great article which provided a very accurate and consise summary of issues to consider when planning a CPQ (Configure-Price-Quote) solution. The article was written by Mark Bishop and shared by Shane Lay, both from CloudSense. Read more »

Updating My Social Networking Profiles

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By , July 26, 2014

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Mobile App Permissions

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By , July 8, 2014

The company I work for recently released a free “Network Tools” mobile app for Android and iOS phones and tablets, and I was surprised at early reviews mentioning that we didn’t ask for unnecessary or intrusive permissions (one even praised us for “not spying”).

This confused me, until I examined many competing apps. (Disclaimer: this is my personal observation, not on behalf of my employer.) Read more »

The Filter Bubble

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By , May 24, 2014

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Channel Conflict 101

By , April 10, 2014

Sixteen years ago, I received a call from someone who worked for a large computer manufacturer, which was planning to add an online direct-sales program.  The caller was creating a business plan for this new division of the company, and wanted to hire me to design an affiliate program.

My first question was, “What about channel conflict?”

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